Find answers about shopping for houseplants and planters at Planty Love Co, caring for your order, and getting help from our team.

Shopping for plants and planters

What does Planty Love Co sell?

We sell houseplants and decorative planters to help you bring greenery into your home. Browse all plants, planters, or our full catalog for current selections, prices and availability.

How do I choose a plant for my space?

Start with the light in the spot where your plant will live, then check the plant's product description for its care needs and available sizes. Our low light plant collection and plant care blog can help you narrow down your options.

Where can I find plants for a home with pets?

Explore our pet safe plants collection and read each product description before buying. Contact us if you need help identifying a plant.

Will my plant look exactly like the photo?

Living plants naturally vary in leaf shape, color and growth. Use the product description and selected variant to check the plant and pot size you are ordering. If a detail is unclear, ask us before ordering.

How do I check the price and availability?

Choose your preferred size or variant on the product page to see its current price and availability. Available options can differ by product and size.

Orders and delivery

Where can I find shipping costs and delivery information?

Review our shipping policy for delivery details and plant shipping guidance. Checkout shows the shipping options and charges for your order and destination before you pay.

Can I change or cancel an order?

Email mike@plantylove.co as soon as possible with your order number and the change you need. We process orders quickly, and changes may not be possible once an order has shipped.

What should I do if an item arrives damaged?

Take clear photos of the item and email them to mike@plantylove.co with your order number as soon as possible. See the shipping policy for the live-plant arrival guarantee and the return policy for pots and planters.

Where can I read the return policy?

Read our return policy before requesting a return. Live plants have separate arrival-guarantee terms in our shipping policy. Contact us before sending anything back so we can help with the correct next step.

Care and support

Where can I find plant care advice?

Start with the care information on your plant's product page. Visit Planty Things for guides on watering, light, repotting and common plant problems.

How do I contact Planty Love Co?

Email mike@plantylove.co, use our contact form, or open the store chat. For an order question, include your order number and photos when relevant.

Who is behind Planty Love Co?

Planty Love Co was founded by Mike Perez. Meet the family and learn how a love of plants grew into the store on our Our Story page.